An essay published by the Wharton School of Business at the University of Pennsylvania captured our attention: “Overlooking Communication: Why Strategists are Missing a Trick.” It is true in almost every organization we’ve experienced that leaders underestimate how much, and what kind of, communication is needed to move an organization toward a strategic vision.
Authors Mark Leiter and Jeff Pundyk write: “Executives crafting strategy often miss a powerful trick — instead of making communication a top priority throughout the entire strategy development journey, they typically focus on communication only as they approach the final stages of their work.
“This may have worked when things moved slower. With every passing year, however, the available ‘time to decision’ is shrinking while executives are buried in a daily communication avalanche. Cutting through the clutter requires strategic content that is crisp, compelling and inspiring at every point in the strategy process and beyond.”

Higher ed insights on our company’s one-year anniversary
ny levels. We have enormous respect for each other—the intellect, creativity, and ambitious thinking that has characterized our work both together and as individuals will now directly benefit our clients. Our work with colleges and universities is both inspiring and satisfying. In addition to our expertise in higher education, we partner with a range of organizations that advance the world’s knowledge, including research institutes, foundations, nonprofits, start-ups, and other entities with a related mission.
However, once you move into leadership, the job is different. You need to inspire and motivate the people around you to give their best effort, even when the going gets tough. To do this, it’s important to start with the “why”: Why are we doing this? What will it look like if we are wildly successful? Research shows that a positive and clear articulation of the destination inspires people and makes them work harder. Stating your goals and aspirations in a positive way is much more likely to get your team working enthusiastically, persuade the organization to commit resources, and win support from donors.