Many expert communicators I know are fans of the “drumbeat” approach to communication: a steady stream of large and small actions and stories, over time, that help reinforce a consistent idea or theme. The reason drumbeats work so well is because we are all incredibly busy and great at filtering out information. That means the odds that any one message will break through are pretty low. Build up enough pieces of communication in different avenues over time, and the chances improve for getting your target audience to say, “Aha! Something is going on there.”
Message Discipline and the ‘Drumbeat’ Approach
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