Tag Archives: communications

Making the Most of Leadership Transition

I’ve overseen three university presidential transitions, and now in our consulting roles Julie and I have advised several in-house teams as they plan for a new president or chancellor.

It’s an important time in the life of an institution, and strategic communications planning is critical – both to ensure a smooth transition and to create a solid foundation for a new leader’s future direction. The most effective communications efforts happen with careful pre-planning and coordination among several college units. When this works well, everyone comes together to craft strategies that celebrate the legacy of where the institution has been, and excitement about the next chapter.

After facilitating quite a few in-house planning sessions with colleagues and clients, I offer some guideposts for making the most of leadership transition:

Continue reading

Expect Respect

Every Sunday morning, I curate a roundup of the most important recent higher education news for our e-newsletter called The Weekly Scan. Last week the task was especially depressing.

At a University of Florida commencement exercise, a marshal used physical force to rush graduates off stage, especially members of an African American fraternity. At Colorado State University, campus police pulled two Native American high school students away from an admissions tour. At Yale, a white graduate student called campus police to report a black graduate student had fallen asleep in a residence hall common area.

The Chronicle of Higher Education reported that a police officer said this when the black student was then detained: “You’re in a Yale building, and we need to make sure you belong here.”

What are we to make of such deeply troubling actions, and what can we do about it?

Continue reading

Photography: Stories, Community, Memory

 

Holocaust survivor Bertha Frank at her home Thursday, March 9, 2017. (Mark Mulville/Buffalo News)

Julie and I often counsel college and university clients about the powerful storytelling impact of photography, hoping to encourage a greater use of imagery in institutional communications portfolios. We know it can be a challenge in environments with constrained resources. Yet riveting photographs—those that capture an authentic tone and very “real” experience—can create an evocative narrative in an instant, and even build a shared sense of community.

Continue reading

What a Year It’s Been

Higher ed insights on our company’s one-year anniversary

We’ve learned so much.

This year we fulfilled a long-held dream after decades in higher education: We launched our own company. Now we consult with presidents and senior leaders on strategy and communication, and our work has been a joy: fulfilling, exciting, creative and launched at a critical time in higher education. Though our client base is quite broad—public and private, large research universities and small liberal arts colleges, associations and boards—these institutions share many common challenges and opportunities that are affecting higher education in 2017. Here are some of the most prominent themes and trends we have observed over the past year:

Continue reading

What Can Campuses Do in the Aftermath of Charlottesville?

Reflections for university leaders and their communities

Photo credit: University of Virginia Today

The violent neo-Nazi and white supremacist marches in Charlottesville and on the University of Virginia campus last weekend unleashed a torrent of hate-filled animosity beyond anything we have witnessed in several decades. Across the country, leaders are speaking out, social media is ablaze and citizens are challenging the abhorrent racism and bigotry on such sickening display.

Continue reading